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RETAIL OPERATIONS MANAGER
Retail Operations Manager job description
- Accra, Ghana
- Competative salary plus Expat Benefits
Join exciting large Hyper – Supermarket Retail Group in vibrant city of Accra
Duties
- Ensure compliance to Standard Operating procedures.
- Ensure the retail store is always presented and merchandised to the highest standards whilst maintaining focus on the most profitable items and ensuring delivery of the retail KPIs.
- Focus on increasing Sales, ATV and conversion to drive margin and profit and achieve targets.
- To understand daily, weekly and monthly store targets, clearly identifying what this means in terms of sales, profitability, costs, staffing levels and ensuring this information is communicated effectively to the team.
- Completing the morning briefs, a daily deployment planner which will enable you to focus the team to drive customer service and sales.
- To ensure outstanding presentation and visual merchandising standards are maintained at all times. Ensure the shop is tidy, clean and full at the end of the day.
- Understanding the impact that visual merchandising and balance of price points has on the customer conversion, average spend and gross profit margin results.
- Opening and closing of the store along with the cash management for the store.
- Ensure reporting and documentation on a daily basis including store targets and for the day has been completed correctly, including targets for the next day.
- Ensure all staff are kept up to date on changes to products, offers and promotions.
- To reduce stock loss in store. Observes safety and security procedures. Reports any misuse or theft of stock Head of Retail.
- To comply with legislation requirements concerning the business.
Essentials
Education Qualifications:
- Bachelor’s Degree
Skills & Knowledge:
- Worked in a fast pace, high turnover store
- 8 to 15 years of retail experience in a similar role (Hyper-or Supermarket space or Food @ Groceries).
**3 years International experience (outside of India) is a must
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